When you claim under warranty you must send your faulty part first and we will check if parts are actually faulty, if so we will replace it under the warranty period.

The HONEYWELL ST699B1002 ELECTRONIC PROGRAMMER 230V - Now Use 4201085 is a genuine, brand new Honeywell Heating Supplies product, covered by a Honeywell Heating Supplies manufacturer's guarantee. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. The 103 third parties who use cookies on this service do so for their purposes of displaying and measuring personalized ads, generating audience insights, and developing and improving products. The Honeywell ST699 is an excellent product when new, but over the years the settings back-up battery fails so that if there is a power cut -off only for seconds, the settings have to be reset.I tried not connecting (isolating) the wire and not connecting to ST9400c, but then I couldn’t even get Central Heating (and no Hot Water)!

it fitted the hole perfect, was exactly the right make and fit and works brilliant plus it looked very smart. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! If your item is being delivered in the UK or Ireland, it will be delivered by UK Mail/DHL, Hermes or Royal Mail, with the exception of pallet items. Yes, there are cheaper, more up to date timer controls available but what you are paying for is ease of replacement. We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.

Take programmer and back plate off, ignore the links between L, 5 and 8 as you won't need them on new programmer.

I suspect that the Red wire from terminal 8 on ST699 to terminal 4 on ST9400c may be the problem, but not absolutely sure which terminal it should go to on 9400c. This thread is a few years old just wondering if I can resurrect it to see if there are any more alternatives out there now which are perhaps a better deal. The front control unit has spring loaded contacts to the base plate, so you don't even need to do any rewiring. So, for example, if you set your heating to come on at 5pm and go off at 10pm, but only want hot water on from 6pm to 7pm. So i will also need to move the programmer when i upgrade it, but im not sure what cable to use to extend the length.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. My system comprises 8 year old Bosch Worcester boiler, Drayton MA1 Mid level valve, new Honeywell DST90E room therm.

From the product page you can use Paypal Express Checkout which will take you straight to your Paypal account where you can login to complete payment or apply for Paypal Credit. I'll go take a pic The two cables entering from the RHS are room stat wires - obviously no three core available so a pair of 1.We're sorry but this product has now been discontinued by Honeywell Heating Supplies and can no longer be purchased. Just looking for something as low cost as possible that I can control via the internet connection if I'm away from the home. Alternatively if you view your parcel once items have been added and enter your postcode you will see what derlivery services are available. My question is, as we have had to move some appliances around the kitchen, the st699 is now awkwardly behind the fridge freezer. before it packed in and I didn't think I would find a suitable switch for the wall but this was perfect.